Affordable Web Hosting, Reseller Hosting & Seedboxes.

Terms Of Service (TOS)

This agreement is for the protection of our customers and systems and is fairly
standard legal-ese. Its main purpose is to prevent illegal or abusive practices.

30 Day Money Back Guarantee on All Shared Hosting Plans.¹
¹ Any user who has be found to have breached the below Terms of Service will void all rights they have to obtaining our 30 Day Money Back Guarantee.

Bi-Anually Accounts: Cancellation Refunds are paid on a PRORATED basis.

PsyHost Hosting Solutions Service Agreement

PsyHost Hosting Solutions seeks to provide you with top quality technology and service thus allowing you the opportunity to administer your own web site on the World Wide Web (WWW) in the most efficient and effective way possible. We continually upgrade our servers, network, and support to help you achieve your goals in hosting.

PsyHost Hosting Solutions (PHS) reserves the right to refuse service to anyone at any time. However, if PHS should deem it necessary to initiate termination of services with you, PHS specifically agrees to provide reasonable access to you in order to allow you to download any files which may still reside on the web site or server being removed from the network. In no event shall PsyHost Hosting Solutions be liable for any loss, loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages, which result from this termination of services.

Web-site Content. Your content will remain on your shared hosting account and is not available to any other entity. You have the right to retain on your shared hosting account: any and all files that you seek to hold that do not violate the following rules. Customers are prohibited from transmitting on or through any of PsyHost Hosting Solutions's services, any material that is, in PsyHost Hosting Solutions's sole discretion: unlawful, obscene, threatening, abusive, libelous, encourages criminal mischief, gives rise to civil liability, or otherwise violates any local, state, federal, or international law and/or treaties. In short, PsyHost Hosting Solutions' services may only be used for lawful activities.
PsyHost Hosting Solutions does not allow connection to, or use of;

any software or 'bots' for IRC.
any proxy software or scripts
MUDs/RPGs/PBBGs
Hateful/Racist/Harassment oriented sites
Hacker focused sites/archives/programs
Sites promoting illegal activities
Forums and/or websites that distribute or link to warez/pirated/illegal content
Bank Debentures/Bank Debenture Trading Programs
Banner-Ad services (commercial banner ad rotation)
File Dump/Mirror Scripts (similar to rapidshare)
Commercial Audio Streaming (more than one or two streams)
Escrow/Bank Debentures
High-Yield Interest Programs (HYIP) or Related Sites
Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
Sale of any controlled substance without prior proof of appropriate permit(s)
Prime Banks Programs
Lottery Sites
Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
Mailer Pro
Topsites
Pirated Software/Warez
Image Hosting Scripts (similar to Photobucket or Tinypic)
AutoSurf/PTC/PTS/PPC sites
IP Scanners
Bruteforce Programs/Scripts/Applications
Mail Bombers/Spam Scripts

These are deemed as a high security risks and if found will result in account suspension or termination with no refunds under any circumstances.

Pornography: PsyHost Hosting Solutions has a zero tolerance policy on pornography that violates local, state, federal, or international law. This includes, but is not limited to, child pornography, bestiality, hard-core pornography, and others not allowed by law. PsyHost Hosting Solutions does not seek to abridge any users rights, but we uphold any and all laws applicable to the content of sites hosted on our servers and/or network. PsyHost Hosting Solutions reserves the right to deny service without cause for sites with adult content that we deem violates local, state, or federal law.

PsyHost Hosting Solutions does take an active role in monitoring all sites via the web for content that does not comply with the preceding guidelines. PsyHost Hosting Solutions specifically retains the right to make the final decision in any matter relating to site content. If you wish to seek shared, virtual or dedicated hosting services with PsyHost Hosting Solutions and you are concerned about content, please send your concerns to our Sales team: [email protected]

Network. Our servers were designed to give you the maximum freedom of administration and access to the Internet at the lowest cost available. Our network usage is open to all PsyHost Hosting Solutions users.

Shared Hosting
High Network traffic or throughput is not a problem at PsyHost Hosting Solutions Shared accounts, However if you exceed your allocated monthly bandwith your website will be inaccessible until such time as you upgrade you Shared hosting plan, or you move into you next billing month.

US Dedicated
US Based Dedicated Server bandwidth overage will be billed at $0.25/gigabyte sold in 100gb blocks.
This means if your exceed your bandwith limitation for a single billing month by any amount over 1gb and under 100gb, you will be charged $25.00.

EU Dedicated
EU Based Dedicated Server do not come with any excess bandwidth charges, however if you exceed your monthly allowed throughput your speed will be limited to 10mbit until the end of your current billing cycle.

Dedicated SeedBoxes
Our Dedicated seedboxes come with no bandwidth overage costs, however if you exceed the displayed limitation on your seedbox your throughput will be reduced to 10mbit until the end of your current billing cycle.

VPS
Our VPS solutions come in a range of different packages to suit even the most high traffic sites. However,if you exceed your allocated monthly bandwith your VPS will be inaccessible until such time as you upgrade you VPS plan, or you move into you next billing month.

VPN
Our VPN Service runs on a dedicated 1gbps port allowing your the fastest available throughput for your VPN needs, all our VPN solutions come with no bandwidth limitations, this means you are free to browse/download as much as you like.

PsyHost Hosting Solutions customers may not use our network to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for the customer, logging into a server or account the customer is not expressly authorized to access, password cracking, probing the security of other networks or directly violating the security policy of another organization. Customers are also not allowed to interfere or deny service to any user, host, or network by flooding, mail bombing, or attempts to overload or crash the host network. Any violation of the network guidelines set forth will result in deactivation of your virtual or dedicated server for resolution.

Mass Mailings. PsyHost Hosting Solutions has a zero tolerance policy on SPAM, Junk E-mail or UCE. Spam, Junk-mail and UCE are defined as: the sending of the same, or substantially similar, unsolicited electronic mail message, whether commercial or not, to more than one recipient. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. UCE also includes e-mail with forged headers, compromised mail server relays, and false contact information. This prohibition extends to the sending of unsolicited mass mailings from another service, which in any way implicates the use of the PsyHost Hosting Solutions servers and/or network. Violation of the above terms will result in one or all of the following:

A warning from PsyHost Hosting Solutions personnel by E-Mail or Telephone.
Removal of DNS for the advertised/originating site
Temporary shutdown of the website/server or a block on outgoing mail
Permanent disconnection of service WITHOUT REFUND.

Repeat violation of the above terms will result in the following actions:
Immediate disconnection of service with no re-activation
A $2000.00 USD fee assessed and charged to your account for violation.
Absolutely NO REFUNDS for ANY REASON AT ALL.
Additional $50 USD fee charged to your account per E-Mail sent after notification.

If your actions have caused PsyHost Hosting Solutions servers or IP Addresses to be placed on ANY blackhole lists and other mail filtering software systems used by ISP’s and Web Hosting companies around the world, you will be assessed a $1000 USD charge to your account and $250 USD per hour for administrative charges incurred to remove and protect our servers and/or IP Addresses. If you have further questions about our mass mailing policy, please send them to [email protected]. If you want to report abuse by one of our users, please send the e-mail to [email protected].

Mailing Lists: Our mass mailing rules also apply to mailing lists, list servs, or mailing services you may contract with. Our policy is the following: An acceptable mailing list will be focused at a target audience that has voluntarily signed up for your e-mail information or that has made their e-mail address available for distribution of information from you. Your own list servs in which customers have signed up for in the past, is a valid mailing list. If one of your members asks to be removed, please remove them as soon as feasibly possible. Internally created mailing lists are valid as long as your customers agree to receive the e-mail. Purchased mailing lists are generally a violation of the rules because you have not received authority from the recipient to send them an e-mail. The final rule to all mailing lists is simple: if your customers begin to send spam complaints to PsyHost Hosting Solutions about your e-mail, you will be bound to the terms of mass mailings listed above. If you have direct questions in reference to mailing lists, please send your question to [email protected]

Password Protection: PsyHost Hosting Solutions will turn over the administrative username and password for your account at the commencement of the contract. This username and password will be kept in your confidence throughout the contract term.

Copyright Infringement – Software Piracy: During the term of the hosting contract, PsyHost Hosting Solutions grants Customer a non-transferable, non-exclusive license to use the Software, in object code form only, for its internal needs, to be used solely on the Hardware provided, and solely in conjunction with the Services. Customer agrees that it will not, directly or indirectly copy the Software, except as is necessary to install on Hardware and for internal, archival purposes. In the event Customer makes any copies of the Software, Customer shall reproduce all proprietary notices on such copies; reverse engineer, decompile, disassemble, modify or otherwise attempt to derive source code from the Software; sell, lease, license, transfer, give possession of, or sublicense the Software or the documentation to others; write or develop any derivative or other software programs, based, in whole or in part, upon the Software or any Confidential Information.

The location of third party software found in your home directory that violates Copyright law is prohibited. PsyHost Hosting Solutions will work with the appropriate authorities in locating and removing any and all software that is deemed to be used in violation of a valid software license. Please do not locate, use, install, execute, or store software that you do not own a valid software license to, on PsyHost Hosting Solutions servers. Violators will be terminated immediately and referred to law enforcement authorities.

IP Addresses: PsyHost Hosting Solutions MAY assign and allow the use of IP addresses to the customer for the length of the contract. These IP addresses are the sole property of PsyHost Hosting Solutions or its network provider, are non-portable, and will be retained after service has ceased. PsyHost Hosting Solutions does reserve the right to change the customer IP address designation at any time. The use of an IP Address outside of your assignment by PsyHost Hosting Solutions will result in a $250 per hour administrative fee to restore correct IP addressing. This is also viewed as a breach of network security and your account will be taken offline until the problem is resolved. Administrative fees will be billed to your account the following business day.

Suspension: PsyHost Hosting Solutions specifically reserves the right to suspend network service to your account at our discretion. Suspension will only occur for violation of our TOS, non-payment for services, or by request of legal authorities with proper legal documents. Suspension will only occur for the absolute minimal amount of time to resolve the issue at hand.

SERVICE INTERRUPTIONS. Customer understands and agrees that occasional temporary interruptions of any Internet Services may occur as normal events in the provision of the Internet Services. PsyHost Hosting Solutions agrees to exercise reasonable care to prevent such occurrences; however, under no circumstances will PsyHost Hosting Solutions be held liable for any financial or other damages due to such interruptions. In no event shall PsyHost Hosting Solutions be liable to Customer or any other person for any special, incidental, consequential or punitive damages of any kind, including, without limitation, refunds of fees, loss of profits, loss of income or cost of replacement services.

Governing Law and Forum. This Agreement shall be governed and interpreted according to United States Law. For all disputes arising out of or related to this Agreement or Service Orders, the parties irrevocably consent to the exclusive jurisdiction of the Courts of the United States. Customer’s address for purposes of service of process shall be the address designated for notices in this Agreement. In connection with all actions in which PsyHost Hosting Solutions is awarded amounts due from Customer, PsyHost Hosting Solutions shall be awarded (either in that action or by way of a separate action) its costs and expenses of litigation (including reasonable attorneys’ fees), through trial and appeal. PsyHost Hosting Solutions may at its sole discretion seek leave to conduct any legal process as described herein in any jurisdiction of any country where a customer or defendant cannot otherwise be brought to order under the laws of the United States.

LIMITATION OF LIABILITY. PsyHost Hosting Solutions#8217; liability (including, for purposes of this paragraph only, any of its employees, agents, or representatives), to Customer (either directly or as a third party defendant in any action or proceeding) for any claim arising out of or relating to this Agreement or Service Orders or the provision of any Services under Service Orders (including, without limitation maintenance and support) shall be limited to the amount of fees paid by Customer to PsyHost Hosting Solutions under this Agreement within one year preceding the date Customer contends its claim arose. In no event shall PsyHost Hosting Solutions be liable for any loss of data, loss of profits, cost of cover, or any other special, incidental, consequential, indirect or punitive damages, however caused and regardless of theory of liability. This limitation will apply even if PsyHost Hosting Solutions has been advised of, or is aware of, the possibility of such damages.

DISCLAIMER OF WARRANTIES. PsyHost Hosting Solutions specifically disclaims all implied warranties, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Except as otherwise provided in this Agreement, any written materials by PsyHost Hosting Solutions, or information on PsyHost Hosting Solutions’ web site, shall be for informational purposes only and, whether delivered or disseminated before or after the date of this Agreement, shall not create any express or implied warranties, guarantee of performance, or contractual obligations. PsyHost Hosting Solutions also reserves the right to change prices for no reason, and at any time.

Any violations of the above policies will result in immediate suspension of services and/or termination of your service. By entering into a hosting contract with PsyHost Hosting Solutions you agree to be bound by these policies, terms and conditions.

End Service Agreement

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